Privacy Policy

Last modified: 02/22/2022

Introduction

SmilePOS, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. We provide point of sales systems and related products and services (collectively "Product" or "Products") that help our restaurant customers better manage their business.

This policy describes the types of information we may collect from you or that you may provide when you visit the websites, Smilepos.com and SmileDining.com (collectively, "Websites") or through our Products and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On the Websites.
In email, text, and other electronic messages between you and the Websites.
Through mobile and desktop applications you download from the Websites, which provide dedicated non-browser-based interaction between you and the Websites.
through our Products used or accessed by us or our Product users.

It does not apply to:

information collected by us offline or through any other means not described in this policy;
information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Websites or Products; or
Any third-party websites, products, or services (including those of Product users and their vendors) even if they link to our Websites or Products, and we encourage you to review the applicable privacy policy of those third parties to learn how your information will be collected and used.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites or Products. By accessing or using the Websites or Products, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Websites or Products after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Websites and Products (including users of our Websites and Products and customers of our Products users), including information:

By which you may be personally identified, such as name, postal address, e-mail address, telephone number (“Personal Information”);
About your internet connection, the equipment you use to access our Websites or Products, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Websites and Products may include:

Information that you provide by filling in forms on our Websites or provided by our Product users. This includes information provided at the time of registering to use our Websites or Product user’s merchandise, subscribing to our Products, or requesting further Products. We may also ask you for information when you report a problem with our Websites or Products, including, without limitation:
Records and copies of your correspondence (including email addresses) if you contact us.
Your responses to surveys for research purposes.
Details of transactions you carry out through our Websites or Products and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Websites or Products.
Your search queries on the Websites.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically does not include Personal Information. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Websites according to your individual interests.
Speed up your searches.
Recognize you when you return to our Websites.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.

Flash Cookies. Certain features of our Websites may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Websites. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

Web Beacons. Pages of the Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Children Under the Age of 13

Our Websites or Products are not intended for children under 13 years of age. No one under age 13 may provide any information to the Websites or Products. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Websites or through our Products. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contact@smilepos.com.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

To present our Websites and its contents to you.
To provide you with information or Products that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account/subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
To notify you about changes to our Websites or any Products we offer or provide though it.
To allow you to participate in interactive features on our Websites.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our Products and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, or if you want to change your information with us, adjust your user preferences or change your information in your account profile, or contact us as stated in Contact Information. You may also delete your information by clicking the delete button in your account profile or contacting us as stated in Contact Information. For more information, see Choices About How We Use and Disclose Your Information and Contact Information.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect, or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Company about our Websites and Product users is among the assets transferred.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your Personal Information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Data Security

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Websites or through our Products. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites or the Products.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the email address specified in your account or through a notice on the Websites. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up- to-date active and deliverable email address for you, and for periodically visiting our Websites and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

SmilePOS, LLC, PO Box 2653, Lynnwood, WA 98036 or contact@smilepos.com.